The Faces of 90.5 WESA
Tue May 27, 2014
Electricity Bills Get a New Look
Electricity bills are full of numbers, measurements, abbreviations, and costs, all tallied precisely. But one thing that does not show up is the name of the company that actually produces the electricity. That is, until now.
The Pennsylvania Public Utilities Commission (PUC) has approved a requirement that bills contain more information about electricity suppliers.
PUC spokeswoman Jennifer Kocher explained that distributors, such as Duquesne Light and West Penn Power, get their electricity from suppliers. In Pennsylvania, customers have the ability to purchase power from a variety of competitive suppliers, and can shop around for the best deal. Unfortunately, according to Kocher, many PA residents don't know which company produces their electricity.
“When you are with a supplier (producer) you are billed on your regular utility bill,” said Kocher. “So even if you’re using a competitive supplier, you’re still receiving your bill from Duquesne or West Penn Power.”
Now, bills will have more room for information from the supplier.
“What this did was provide for the inclusion of your competitive supplier’s logo on the bill, providing more messaging that can be provided to the consumer from the competitive supplier for information, whether it’s when their terms will expire or what their price may be next month,” explained Kocher.
The decision came as part of the PUC’s Retail Markets Investigation, that began in 2011 to encourage more competition between electricity suppliers and more market awareness by customers. Kocher says the hope is that customers who see a brand name and logo attached to their power supplier will begin to view electricity like any other consumer product.
“The goal of this is to increase customer awareness when they are shopping and then participating in our competitive market,” said Kocher.