Light Rail

Most Port Authority Pay Stations Faring Well, PublicSource Survey Finds

Oct 2, 2013
Emily DeMarco / PublicSource

Allegheny County’s 59 new pay stations at light-rail platforms and bus stops have been performing well, with the exception of some along the East Busway.

PublicSource recently tested 54 of the pay stations operated by the Port Authority of Allegheny County and found few problems with the machines along the West Busway and light-rail lines. But nine of the 14 machines along the East Busway had one or more deficiencies.

Half of the East Busway’s machines could not print receipts. One didn't accept coins. Four of the machines’ robotic voices were broken.

Emily DeMarco / PublicSource

  Roughly 28,000 people ride the Pittsburgh area’s light-rail system every day. But many more could be using and funding the system if the stops were easier to access. Inspired by a study from the Center for Transit-Oriented Development, PublicSource reporter, Emily DeMarco embarked on a tour of the Port Authority's 52 T-stops. She took photos, gathered audio and asked commuters what they think of the light-rail system.